CAP5 DELIVERS SUCCESS IN THE WAKE OF IKE!
HURRICANE IKE HAS PASSED
The CAP5 Datacenter Maintained Power & Internet Access - 100% Uptime!
After IKE passed, CAP5 contacted customers that had lost electricity, internet and other services and five NEW customers moved to our data center where they are now securely accessing their email, files, customer records, HR and personnel systems remotely.
Read These Hurricane Success Stories:
Altair Strickland
After IKE - 0% Downtime!
Worldwide Operation 100% Functional!
About three years ago, even before Katrina, Altair Strickland requested CAP5 complete a network readiness assessment regarding their Mission Critical operations as they relate to IT. Based on the analysis, it was deemed that if any level of hurricane were to hit Houston directly, Altair Strickland would lose operational readiness and effectiveness for 7 - 14 days, minimum. Based on the probable loss of revenue that was certain during periods of down time, CAP5 worked with key personnel at Altair to devise a 0% down-time business continuity solution placing redundant services in the CAP5 datacenter. After IKE, all electric power was down at the Altair Strickland corporate office, but Altair’s entire worldwide staff remained 100% functional!
Certified Safety Specialist
When you are a safety company, you go where it's safe!
CSS relocates to their California branch office during Hurricane IKE
Since day-one of CSS opening their business 6 years ago, CAP5 has provided them with 100% uptime business continuity from the CAP5 datacenter. For CSS, surviving a natural disaster means nothing more than changing physical work locations. Because CSS does business across the country and beyond, their experience conducting technical business is no different whether they are working in their corporate offices in Deer Park, branch offices in Concord, CA, or in the field at their Oil & Gas customer locations. On September 15th 2008, when most companies in Houston were worrying about how to get their power back up and employees productive, CSS was conducting business as usual.
Tiger Tower Services
Tiger braved the storm in North Houston
But their building didn’t make it.
The Tiger Tower Services facilities in North Houston sustained substantial wind damage during the storm. While the building structure itself took a beating, their computer server infrastructure remained safe from damage inside a raised Dell enclosure in an interior, protected section of the building. Internet and power was knocked out 100% at the street level and wasn’t anticipated to resume until several weeks later because of the rural location. The need to service Tiger’s customers was immediate. CAP5 physically transferred the entire server infrastructure Tuesday morning after the storm to the CAP5 secure Data Center where all services were up and running by the same afternoon. Even after repairing the building, Tiger Towers has decided not to relocate the servers back in their facility. “We’re staying in the datacenter where it’s safe!”
Kenyon International
Crisis is no crisis!
It’s business as usual for Kenyon.
100% of Kenyon’s revenue relies in their ability to provide business services during all manner of customer crises worldwide. Even with Hurricane IKE pounding through the city of Houston, Kenyon customers were reassured that, no matter what, they can rely on Kenyon International personnel and resources. Kenyon mission-critical applications remained fully operational in the CAP5 Data Center, ready to respond to any worldwide crisis situation. Kenyon maintained 100% business continuity throughout the storm and aftermath.
McKenzie Equipment
McKenzie Equipment Lost Power
But they didn’t lose business.
McKenzie equipment in South Houston lost all of their power during the storm. Fortunately, being a heavy equipment company, they just hooked up generators and kept going. CAP5 had previously provided McKenzie with a fully-tested MPLS network infrastructure that allowed McKenzie to become re-operational with both on phones and internet service as soon as power from the generator was turned on. The internet (serviced by AT&T) came up immediately and all branches were online for business as usual.
American Health First
Medical Billing Must be Available … Especially during a Crisis.
AHF Delivers for their customers before, during and after IKE
AHF has relied on CAP5 to build and maintain 24X7 medical billing services for their customers throughout Texas and Louisiana. The web applications build and maintained by CAP5’s development services and housed in the CAP5 Data Center endured the storm. Even when the user hospitals and doctors’ offices had no internet connectivity, medical billing services were still taking place without skipping a beat. When the hospitals’ internet connectivity came back online, AHF Services were available and ready for processing the increased workload immediately!
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