Managed IT Service Levels to Meet your Business' Needs.

Open your Door to: Maximum Uptime & Productivity Help with Data Backups Friendly Help Desk Service Prompt Response Manageable Flat-Rate Pricing Rapid Issue Resolution Online Reporting Tools

Managed IT Service: Monitoring

CAP5 installs a secure, light-weight software montoring agent on Windows-based machines that reports real-time issues to the management server. Issues can be quickly identified and either proactively resolved or prevented keeping your work force productive. Your internal IT staff will have access to the same monitoring and alert notification systems without a large capital investment.

Managed IT Service: Remote Management / Help Desk

In addition to monitoring, your work force has the CAP5 Help Desk readily available to gain remote desktop assistance to resolve issues and return to what they do best - from any internet connection, not just from within the office. CAP5 supports both MIcrosoft Windows and Apple OS X environments as well applications such as Microsoft Office. CAP5 proactively responds to monitoring alerts for workstations and servers, and insures that all security updates are applied appropriately and promptly.

CAP5 also performs the following server monthly managed IT services on your network infrastructure:

• Backup data restore validation
• Proactive server performance review, maintenance and optimization
• Event log errors and warnings review and resolution
• Includes server applications such as Exchange, SQL and IIS
• Health Check Assessment

Managed IT Services: OnSite Support Services

In addition to monitoring, remote management and help desk, CAP5 also provides OnSite support services to augment the fully managed IT services your business needs. We provide scheduled and reactionary on-site services when remote desktop assistance is just not enough. And CAP5 never charges for our technician's travel time in the Houston Metro area.

Managed IT Services: Scheduled Services

To address those special needs, CAP5 also provides a customizable, flexible plan to provide managed it services for your non-standardized workstations, servers and applications.

Managed IT Services: OffSite Data Backup Services

CAP5 can also provide managed remote OffSite data backup with varying solutions depending on your business needs.

Managed IT Services Done Right

With the many managed IT service options combined wtih the CAP5 comittment to empower your work force through a reliable network infrasture, CAP5 is the right managed IT services company for your business.