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TIM (Ticket Issue Management)

The CAP5 TIM tool is the web-based 'Information Central’ for customers, employees, contractors and management. 

 

TIM provides a way for customers to initiate new service requests, text-paging appropriate resources for fast response. 

CAP5 employees enter issue status and resolution, work hours and mileage. The full work history of each customer is captured.

TIM provides a check-and-balance system ensuring correct invoicing and payroll distribution, and provides the ability to track customer interactions, employee/contractor assignments/utilization, and forms the operational hub around which CAP5 service revolves.

"Capability 5": Optimized 

The key characteristic is continuous, pro-active process improvement, enabled by quantitative analysis of the process and by piloting innovative ideas and technologies.  Continuous improvement becomes institutionalized into the development process.

  You are here:  Partner Program    
CAP5 Partner Program Minimize

The CAP5 Partner Program recognizes your contribution to our mission, and rewards you for your impact in our success.  There are two levels of participation — with increasing benefits at each level— meaning you can join at a level that aligns with your business strategies. Leverage your partnership with CAP5 to help provide valuable I.T. solutions to your customers and professional contacts, expand your technical skills, increase your own opportunities, and generate additional income.

Our 2008 customer & product campaigns target business and technical decision-makers in small, midsize, and enterprise businesses. With your introductions, CAP5 can provide effective solutions to these companies and put money in your pocket.

(713) 979-5280      sales@capfive.com

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CAP5 Reseller Bonus Minimize

If your existing clientele have concerns about the I.T. solutions, or new opportunities they would like to exploit, you can assist CAP5 with introductions and promotion of our services and solution options, and share in an even greater percentage of our success.

Under our Reseller Program, in one meeting with our Sales & Marketing lead, we can educate you on the range of CAP5 products and services. You conduct your normal business activities and bring CAP5 into the mix at the level of participation that works for you:  from arranging and sitting in on first-contact meetings, to participating as a full-time CAP5 Outside Sales Rep. The rewards add up quickly, and we pay life-time residuals for customers you've introduced to CAP5 as long as you continue to promote and support our efforts:


 5% to 10% of the Gross Profit [Gross Revenue minus COGS]
  (e.g. $40,000 sale @ 40% margin; Bonus = up to $1600!)


CAP5 Referral Bonus Minimize

 
As a friend of the company, your opportunity referrals are valued. Simply pick up the phone and call us, or drop us an email anytime you hear of an opening:
  • computer & network problems
  • issues with websites & applications
  • concerns about data & equipment security
  • desire to make the most out of expensive I.T. investments
  • new facility moves and expansions
  • improve coordination of resources across multiple offices & locations
  • desire to increase the leads coming from websites
  • allow customers & vendors to interact online
  • support of remote workforce and wireless communication
  • other concerns about managing business information & tech resources: e

Sale = $2k-5k

Bonus = $100!

Sale = $5k-$20k

Bonus = $200!

Sale = $20k+

Bonus = $300!


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